What are Hospitality Mobility Solutions?
With travel becoming global and the hospitality gaining weight, the integration of the hospitality industry with mobility solutions has become vital. Hospitality mobile applications seek to provide travelers and guests with a seamless travel and stay experience. Apps in the hospitality sector augment customer engagement pre arrival and post departure, creating a strong bond and acting as an effective means of communication.
Mobile applications allow greater streamlining of operations in the backend, facilitating superior organization and customer satisfaction. Additionally, studies have shown that brands in the hospitality industry equipped with mobility services are likely to have more frequent travelers as they are armed with a multi channel platform to present relevant information and increase guest- hotel communication.
Mobility Solutions in the Hospitality Industry
For over 80% of the travelers globally, smart phones have become the primary medium of accessing information during travel and for searching hotel stays. With this background, distance from mobility solutions would decelerate the growth of the hospitality industry. Thus, Hospitality mobile app development gained momentum, not only for increased business reach and prospects but also for better and efficient service delivery.
- Mobile applications provide virtual hotel tours for a better view of the stay.
- As the customers become mobile savvy, hotels can attract their attention by promotions on the respective mobile apps.
- Hospitality mobility solutions facilitate greater communication and query redressal for customers within a shorter span of time, building healthier guest- hotel relationship.
- Hospitality apps can retain and enhance customer satisfaction through in app loyalty programs and benefits.
WHAT ARE Mobile App Startups in the Hospitality Industry ?
The Alice App acts as a communication channel between the customers and the hotel staff and concierge for better customer relations. Following 3 rounds of funding, the app has raised a total of $13 million.
TripAdvisor.com is a mobility solution for searching, comparing and booking hotel rooms, and enjoying exclusive benefits like discounts and rewards that can be used to avail free night stays. The app has raised $3.3 million through 2 funding rounds.
App Hotel provides mobility solutions for personnel management by allowing task monitoring and tracking, facilitating increased efficiency and cost reductions.
- Applications use Big Data and analytics for greater understanding of booking patterns and guest preferences to infer what programs are likely to endure the highest success rates.
- mHospitality solutions provide a medium for greater guest- hotelier interaction minimizing miscommunication and increasing multi tasking.
- Mobility solutions also help in streamlining backend operations and efficient distribution of real- time guests for better service delivery.
Easy & faster to use
These app enables us to get information about the hotel. Which helps us in decision making process.
Apps Loyalty programs helps the business owners and the customer to build brand loyalty & stronger relationship and with each other.
In app cashless transactions
In app cashless transaction feature help your customer to purchase your services online.
Quicker check- in and check- out
These apps are very user friendly when it comes to functionality such as hotel check-in and check-out.
Attractive offers and discounts
With this feature Business can send there new service, promotional and discount offers to the existing customers, also helps in to acquire new customers.
GPS and Location finder
GPS features enable your customer to find and visit your hotel very easily.
Different Types of Hospitality Mobile Applications
The most primary Hospitality applications assist travelers in carrying out hotel searches based to different parameters like location, services, and amenities, among others.
Loyalty Program Apps
Hospitlity solutions are also exploring the potential of loyalty programs to increase brand value. By providing rewards for bookings and stays, mobility solutions offer an incentive to choose a particular hotel over others.
Customer Feedback applications
These apps provide a platform for customers to share their experiences about their respective stays which help hotels to improve their services and to bulis brand value.
Personnel Management Apps
Personnel Management Apps help in customer satisfaction by real time guest distribution to the right personnel and augment efficiency.Theses mobility solutions have been developed for better staff and tasks management.
ARE YOU READY TO WORK WITH US
We at Recro strive to provide the best hospitality mobility solutions by giving our clients a platform to share their ideas and engage in the creation of a robust mobile app by deploying cutting edge technology to enhance productivity. It is our endeavor to deliver the result oriented mobility solutions for all major platforms through a combination of Design Thinking, Lean and Agile to achieve market leading performance. We also assist our clients in reaching vast audiences and ensure sustainable post-delivery customer satisfaction.