robotic process automation tools

Top 5 Robotic Process Automation Tools for 2020

“According to Forrester, RPA will grow from $250 million in 2016 to $2.9 billion in 2021” was a piece of information that attracted many eyeballs. And why shouldn’t it? RPA or Robotics process automation has been the talk of the town for sometime now, clearly illustrating that it is here to stay. The focus for this piece revolves around the top robotic process automation tools for 2020, but before that let’s have a look at what RPA entails. 

Decoding Robotic Process Automation

Gartner defines RPA as “advanced technologies that can be programmed to perform a series of tasks that previously required human intervention”. The objective is simple. To help humans with the routine, repetitive and simple tasks, allowing the former focus on specialized tasks and facilitate efficiency in resource utilization. Now that we have a basic understanding of what RPA stands for, let us delve into some robotic process automation tools you ought to explore before you jump into 2020.


One of the leading names when it comes to robotic process automation tools, UiPath is sweeping the RPA market by a storm. This business philosophy is simple, to automate business processes. Their objective is to help businesses elevate employee as well as customer experience by automating repetitive tasks and creating a virtual workforce. One of the primary reasons for its sharp adoption is the easy of use that it brings along. However, some users have complained about the limited functionalities it offers.

The tool comes with a free trial, post which users have to purchase a paid model for continued usage. UiPath closely works with businesses to help them build a customized RPA solution and measure the impact via metrics. 

Blue Prism

Next in line of the top robotic process automation tools stands Blue Prism. To augment business agility, Blue Prism offers the capability of a virtual workforce via the use of software robots. Based on Java as the core programming language, the tool seeks to offer automation of business operations. Blue Prism comes with the benefits of high speed and high accuracy, meaning the incidence of errors is pretty low. However, some users find it to come with a high price too. But, high functionalities come for a price, wouldn’t you agree?

Blue Prism does offer a free trial upon the completion of which you can move to a paid plan should you wish to continue availing the services. The tool is available on premise, in the cloud or in a hybrid cloud environment, your call. 


The next in line to disrupt the robotic process automation tools segment is Kryon. It allows organizations to automate easy and complex operations across sectors and departments with a patented visual recognition technology to automation. The biggest advantage the tool offers is that of user friendliness along with the promise of security and reliability. In addition, the tool vouches for its speed and scalability. However, the problem of OCR- inability to read scanned documents in a reliable fashion comes across as a slight weakness.

Like others, it also offers a free trial. The pricing post the trial period is customized based on specific needs. 


Pega is another one of the leading robotic process automation tools. Focusing on predictive analytics, this tool add efficiency to the decision management mechanism for businesses. Their objective is to enable businesses to focus on their customers, while it takes care of their manual processes. If you ask any user what they value most in Pega, speed and reliability are two common threads you will come across. Some add precision and efficiency to the list as well. However, the lack of an on- premise solution is something that is a minor glitch in an overall great tool.

The pricing is custom and is tailor made for your needs. Their unattended bots can take care of high volume tasks at scale. This frees up the bandwidth of your workforce for more value driven work and interaction. 

Automation Anywhere

The final name in the list of top robotic process automation tools is Automation Anywhere. Their objective is in line with the top business priority of all businesses, augmenting productivity. How do they do it, you ask? Well, they focus on automating each and every part of an enterprise (which can be automated) to boost employee and organizational productivity with intuitive RPA. Users are greatly impressed by the ability to scale and security the tool offers. However, some complain about the initial set up being complex, but that’s only a one time thing, right?

As most tools, Automation Anywhere also offers a free trial, before it binds you to a monetary commitment. What they stand for is to promote a hybrid workforce, bringing together humans and a digital workforce to achieve high productivity.

Robotic Process Automation Tools: The Choice

Well, there is no correct answer as to which tool is the best and which you should use. Just make sure your choice takes into consideration the points mentioned above. You can start by understanding what your expectations are out of the robotic process automation tools for 2020. Once you have clarity on what you want, try to map the offerings of the various competitors. The one that comes closest to your needs, is the winner. If you are still not sure reach out to us at Recro and our expert panel of techies might be able to help you take the winning decision!


At Recro we combine Design Thinking, Lean and Agile to help you achieve market-leading  performance.

We partner with our clients with the aim to transform their business challenges into growth opportunities.